Necessary Mutilation

Weight: 230 lbs.

Just when you think that all hope for fairness and human kindness is lost, you go and have a good day that redeems your faith in all of the above.

After my telephone call to the bank about the ongoing “thievery”, I was actually calm and relieved, as I felt that I had (finally) spoken to someone both knowledgeable and sympathetic. She reassured me that this issue would be resolved within 24 hours, and that all I needed to do was to go to our local branch, and (re)file certain dispute forms which the branch could then fax straight to their card services department. I revisited the issue of what had gone wrong and the poor advice that we seem to have gotten thus far, and she was apologetic and helpful.

Continue reading “The Healing Kindness of a Stranger”